Politiques de retour

Politique de prix et de retour

Return Policy
Returns on stock (non-custom) items are accepted within 30 days of delivery for items in their original condition. Please refer to our Return Procedure below.

Damaged or Defective Items
We ask our customers to not return damaged or defective items, as our return policy does not apply. If your item arrives damaged or defective, please call us 450 433-0090 or Toll Free 1 855 433-0090 for assistance.

Return Procedure
Standard Package Shipments:
For your convenience, we offer 2 easy ways to complete a return. You can either ship the item(s) back yourself or generate a shipping label from your order number. If you'd like to use our shipping label, the cost of the return shipping will be deducted from your refund. You can call us 450 433-0090 or Toll Free 1 855 433-0090 for assistance. 

Packing Items to Return
All returned items must be repacked and returned in their original packaging for protection. The customer is responsible for any damage that occurs during return shipment. Damaged returns will not be refunded and customer must file a claim with the carrier. Packages being returned should be insured by you for your protection. Initial and return shipping costs will not be refunded.

Refunds & Credits
Please allow 1-2 weeks to process your return and refund. We can only provide credit for the item price. Shipping costs are not refundable.

Non-returnable Items
We cannot accept returns for custom displays and customized products, including orders with custom text, imprinting or graphics.